Terms & Conditions

Last updated: January 2026

1. Introduction and Acceptance

These Terms and Conditions govern your use of the es77 website and all associated services, including cricket betting, live casino, slots, crash games, and any other gaming products offered on this platform. By registering an account, logging in, or otherwise accessing es77, you confirm that you have read, understood, and accepted these terms in their entirety. If you do not agree with any part of these terms, you must discontinue use of this platform immediately.

es77 reserves the right to amend, update, or replace these Terms and Conditions at any time. Continued use of the platform following any such changes constitutes your acceptance of the revised terms. We encourage all users to review this page periodically to stay informed of any updates.

2. Eligibility and Account Registration

To create and maintain an account on es77, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age. Players under the age of 21 are strictly prohibited from registering or using any service on this platform.
• You must provide accurate, current, and complete information during registration. Providing false information is grounds for immediate account termination.
• Each individual is permitted to hold only one account. Duplicate accounts will be closed and any associated funds may be forfeited.
• You must not be subject to any self-exclusion or cooling-off arrangement that would prohibit your participation in online gambling activities.

3. Account Management and Security

You are solely responsible for the security and confidentiality of your account credentials, including your username and password. es77 will not be held liable for any losses arising from unauthorised access to your account as a result of your failure to maintain adequate security measures.

Account Verification (KYC)

es77 may require you to complete identity verification procedures in accordance with KYC requirements at any time. This may include providing a government-issued photo identification document (such as a National ID card or passport) and proof of your payment method. Failure to provide the requested documentation within a reasonable time may result in your account being restricted or closed.

Prohibited Account Activities

The following activities are strictly prohibited and will result in immediate suspension or permanent closure of your account:

• Using automated software, bots, scripts, or other tools to gain an unfair advantage on the platform.
• Engaging in any form of collusion, match-fixing, or coordinated wagering with other players to defraud the platform.
• Exploiting any software bugs, errors, or vulnerabilities rather than reporting them to our support team.

4. Deposits, Withdrawals, and Payment Methods

es77 processes all financial transactions in Bangladeshi Taka (BDT). We support deposits and withdrawals via bKash, Nagad, Rocket, and Upay, among other available methods. All transactions are subject to our current minimum and maximum limits, which may be updated periodically.

Deposit Policy

Deposits must be made using a payment method registered in your own name. Third-party deposits are not accepted and will be returned where possible. es77 does not accept payments from credit cards. All deposits are processed in real time subject to network availability. A minimum deposit of ৳500 applies for most available payment methods.

Withdrawal Policy

Withdrawal requests are processed within the timeframes set by the platform, which may vary depending on your chosen payment method and current processing loads. Before any withdrawal is approved, the following conditions apply:

• Your account must be fully verified in accordance with our KYC policy.
• Any active bonus wagering requirements must be fully met before a withdrawal can be processed.
• Withdrawals can only be made to a payment account registered in your own name and matching the details on your es77 account.
• es77 reserves the right to request additional verification documents before processing any withdrawal request.

5. Bonuses and Promotional Offers

es77 offers a range of bonuses and promotions to both new and existing players. All bonuses, including welcome bonuses, reload bonuses, free spins, and cashback offers, are subject to specific wagering requirements and terms that will be stated clearly at the time of the offer. The wagering requirement associated with a bonus specifies how many times the bonus amount (or deposit plus bonus) must be turned over in real money bets before any winnings derived from that bonus can be withdrawn.

Bonus abuse, including but not limited to creating multiple accounts to claim the same bonus more than once, will result in the cancellation of the bonus and any winnings derived from it, and may lead to permanent account suspension. es77 reserves the right to withdraw, modify, or cancel any promotional offer at any time without prior notice.

6. Game Rules and Fair Play

All games available on es77 — including live casino tables, slots, crash games, and sports betting markets — operate under their own individual game rules. Players are responsible for reading and understanding these rules before placing any wager. es77 uses certified Random Number Generator (RNG) technology for applicable games to ensure fair and unpredictable outcomes.

• All bets are final once confirmed. es77 does not accept responsibility for bets placed in error by the player.
• In the event of a technical failure that prevents a game from completing, bets affected by the failure will be voided and stakes returned to the player's account.
• Sports betting markets, including all BPL, IPL, T20, and international cricket fixtures, are settled according to official results. In-play odds are subject to change at any time.

7. Responsible Gaming

es77 is firmly committed to promoting responsible gaming. We encourage all players to treat gambling as a form of entertainment and to set personal limits on the time and money they spend on the platform. We provide deposit limit tools, session time reminders, and self-exclusion options that players can activate at any time by contacting our support team.

Player Protection

Players must be 21 years of age or older to use this platform. If at any time you feel that gambling is negatively affecting your financial wellbeing, relationships, or mental health, we strongly encourage you to use the self-exclusion tools available on es77 or to seek independent guidance from a qualified support organisation. For concerns about problem gambling, please contact our support team at [email protected].

Underage Gambling Prevention

es77 takes the prevention of underage gambling seriously. We conduct age verification checks as part of our registration and KYC process. If we have reasonable grounds to believe an account is being used by a person under the age of 21, we will suspend the account immediately and investigate the matter. Any winnings associated with an account found to be operated by an underage player will be forfeited.

8. Intellectual Property

All content on the es77 platform — including but not limited to text, graphics, logos, game interfaces, software, audio, and video — is the property of es77 or its content licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only. This licence does not include any right to:

• Copy, reproduce, or redistribute any content from the platform without prior written permission.
• Modify, adapt, translate, or create derivative works based on any platform content.
• Use any data mining, scraping, or automated data collection methods on the platform.
• Frame, mirror, or embed any portion of the platform on any other website or application without authorisation.

9. Limitation of Liability

To the fullest extent permitted by applicable law, es77, its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of funds, loss of data, or loss of profits, even if es77 has been advised of the possibility of such damages.

es77 does not guarantee uninterrupted or error-free access to the platform. Scheduled maintenance, server downtime, or circumstances outside our control may temporarily affect service availability. We will make reasonable efforts to minimise disruption and to communicate planned maintenance in advance where possible.

10. Privacy and Data Protection

es77 is committed to protecting the privacy and personal data of all users. We collect, process, and store personal information in accordance with our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using the platform, you consent to the collection and processing of your personal data as described in our Privacy Policy. We use industry-standard SSL encryption to protect data transmitted between your device and our servers.

We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. For full details of how we handle your data, including your rights to access, correct, or delete your information, please refer to our Privacy Policy.

11. Governing Law and Disputes

These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable laws. In the event of any dispute between you and es77, we encourage you to contact our support team in the first instance so that we may attempt to resolve the matter informally. es77 aims to respond to all formal complaints within 10 business days of receipt.

12. Contact and Support

If you have any questions, concerns, or complaints regarding these Terms and Conditions, or any aspect of your experience with es77, please do not hesitate to contact our customer support team. Our team is available around the clock to assist players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh.

You may reach us at [email protected]. We aim to provide a safe, reliable, and enjoyable gaming environment for all players aged 21 and above in Bangladesh. Thank you for choosing es77.